Building a Flexitime Management System - Challenges Faced

 and/or start and finish times may need to be adjusted
Summaryaccordingly.
A number of challenges face the designer of aBreak Times
configurable time recording system when flexitimeWhere start and end times are recorded, it is likely that
needs to be included. However, a well-designedat least one break will be required, and even if
system will pay for itself very quickly onceautomated entry/exit systems are employed, this
implemented, by freeing up administrators from thefigure may still need to be entered manually if people
laborious chore that controlling this kind of system cando not actually leave the premises.
provoke.Working time legislation requires minimum break
User Acceptanceperiods, so validation here could also be necessary,
When implementing any new system, one of keys toand the data collected made available to HR.
user acceptance is "I must have to do less than I didTime not included in flexitime
before".Another point that needs to be considered is time
In many cases, the software application will replace abooked to items that do not attract flexitime. The
paper-based or spreadsheet-based system: the usersimplest examples are annual leave and flexi leave
is only concerned with filling in their own timesheet, anditself, but there may be others (such as medical
has little concept - or indeed interest! - in how theappointments), depending on the processes and
information is processed. Frequently there is a largeprocedures of the individual organisation.
administrative overhead involved in analysing the data,Where advanced bookings can be made for leave
and monitoring compliance with the flexitime rules.and other predicable overheads, then the automated
Indeed, this is the reason for seeking an automatedentry of start/finish times has to be dealt with.
solution. But when introducing new software, it has toVarious rules based on core time (hours that must be
be simpler to use, and do more than any existingworked), earliest start and latest finish may have an
systems. The need for systems integration or otherimpact on whether time booked on a particular day
technical issues have no real bearing on the averagecan be included in the flexitime total.
user.On a short term basis, for example a weekly
So the first issue to be addressed is how to make thetimesheet, local rules may allow for a flexible working
entry of the required data as simple andpattern. As long as a weekly total is accomplished,
straightforward as possible.then flexitime and flexi leave would balance each other
Do we need to record start and end times? Shouldout, but for future dates outside of that period, perhaps
we calculate accountable time totals?flexi leave can only be taken once the necessary time
There may be entry control systems in place thathas been accrued. Or the rules may allow for flexi
make start and finish date and time information readilyleave to be taken in advance of accumulated flexitime,
available. Alternatively, default timesheet settings canthus putting the person’s flexi account into the red!
be provided. But in either case, additional data oftenIt is also quite likely that a maximum flexitime cap may
needs to be entered onto the timesheets.be employed, to stop the banking up of too much
Dates and times are not very fast things to enter: theyflexitime. Another rule may link the flexitime to any
can be useful for validating the total hours bookedannual leave entitlement also in place, requiring all days
against the individual activities involved, and forto be taken by a certain date.
checking total hours booked against flexitime "core"Time Entry
hours, but the flexitime rules that apply to any particularA further issue that the recording of accountable time
scheme may make this undesirable.highlights is how people enter their bookings - in hours
What constitutes recordable time for flexitime(perhaps rounded to quarter hours), or in hours and
purposes - is it based on attendance? In this case, notminutes.
all of the hours between the start and end timesWithout using a realtime monitoring system, or using
(excluding breaks) needs to be accounted for, in termsone and then having to remember to start and stop
of the tasks and activities performed.various activities, not many people will be able to enter
However, in some organisations, not all recordable1 hr 17min as 1.283 hours without spending a lot of time
work may be done on site. In this case, default startwith a calculator. So the system needs to be able to
end times may not provide correct information. If thingsbe configured to accept and display time in hours and
like travelling time count towards the flexitime total, thisminutes – but this can have an impact on the user
time may need to be accounted for on the timesheet,interface and make data entry less simple.