| Management might not on the face of it appear to be | | | | Part of the deal of being a manager is being |
| that difficult compared to the technical aspects of the | | | | accountable for what is and what is not delivered. If |
| role. Yet succeeding as a manager is as much about | | | | you are happy taking the rewards that comes with a |
| who you are and how you behave as it is about what | | | | management role, it is important to make sure that you |
| you do. So what are some of the key management | | | | are willing to take responsibility for results. |
| qualities? | | | | Quality 5: Resilience |
| Quality 1: Honesty | | | | Good managers have a knack of bouncing back from |
| You will have to deal with many problems and | | | | setbacks and disappointments. In other words they are |
| challenges. From time to time you will have to make | | | | resilient. They believe in themselves and what they can |
| some tough choices. Those that you manage will look | | | | achieve and see setbacks as an obstacle to |
| to you for re-assurance that everything will be okay. It | | | | overcome. |
| is not always going to be possible to do that so learn | | | | Quality 6: Determination |
| to be honest with people. | | | | Getting results requires both inspiration and |
| Quality 2: Act with integrity | | | | determination. Determination is a willingness to keep |
| Acting with integrity is about behaving in a way that | | | | looking for ways to get the result you want, even |
| demonstrates professionalism. There will be times, | | | | when the odds appear to be stacked against you. |
| especially when under pressure where you might be | | | | Quality 7: Common sense |
| tempted to breach your own standards. Notice when | | | | The final quality that good managers have in |
| this is happening and catch yourself before you say or | | | | abundance and is often overlooked is common sense. |
| do something that conflicts with your values. | | | | When faced with a host of challenges, it is all too easy |
| Quality 3: Reliability | | | | to lose sight of the obvious solutions. |
| Your team will look to you for support and help when | | | | Bottom line - All managers face challenges. What sets |
| things are difficult for them. Be there for them and | | | | apart those that excel from those that flounder are |
| show them that they can rely on you through good | | | | their qualities. So what qualities are you going to |
| and not so good times. | | | | develop? |
| Quality 4: Being accountable | | | | |